Need help with the 1Channel app? Our support team is available to assist with login issues, app functionality, account-related questions, and technical problems.
Please use the contact details below to reach our support team.
Email:1channel-helpdesk@channelplay.in
Phone:18001210211
Support Hours: Mon - Fri, 10 AM - 6 PM
When contacting support, please include your name, registered mobile number or employee ID, company/project name, app version, device model, and a brief description of the issue.
How do I get access to the app?
Access is provided to authorized users by their organization. Please contact your organization administrator or our support team if you are unable to sign in.
Why does the app request location access?
Certain field activities may require location information to validate visits or activity submissions. Location is used only where required for app functionality.
What should I do if the app is not working properly?
Please restart the app and ensure you are using the latest available version. If the issue continues, contact our support team with the details listed above.
Company: Channelplay SaaS Private Limited
Product: 1Channel CRM
This support page is intended for users of the 1Channel mobile application.